I ordered five items from the owner of this shop.  Five days later I emailed her to ask when they might be mailed and that's the only time I learned that she didn't have them in stock!  Since I wanted the items I waited until the next week when she said they would be mailed.
She sent me a shipment email which indicated that the items had not been mailed.....and that was for four additional days!
When I finally got my order, four out of five items were wrong.
I ordered the gold tone pendants and she sent silver.  Even the receipt included shows the item number do not match.  The Spellbinders website had the silver for $3.99.  I paid her $9.99 each for gold.  I also ordered a gold tone heart locket.  I received the silver.  The fact that she took money for items she didn't have, then substituted them for cheaper items.  
Obviously, a bait and switch game.
Buyer Beware!